Application deadline

08/02

Aarhus, Denmark

IT Supporter for dedicated Infrastructure & Support team

Are you service-minded, dynamic, and do you enjoy helping others face to face? And most importantly, do you have a passion for IT? If you can say yes to these questions, you now have the chance of becoming part of our IT Infrastructure & Support team in Danske Commodities.

When joining our Infrastructure and Support Team, you will work closely together with highly skilled and experienced colleagues. In our team there is a very educative environment and we are always focused on individual development for all employees, which allows for a continuous development of your skills and responsibilities.

As a trading house working around the clock in many different systems, IT has always been a top priority at Danske Commodities. We have a best-in-class IT set-up, develop many of our systems and tools in-house and host them ourselves. We deliver high quality support and services to the entire organisation – and we need a new colleague to help us with that.

Your primary task will be to deliver face to face support in the organisation and ensure a thorough follow-up on issues. From day one you will be involved in the daily support function and service desk tasks. You will play an important role in our user experience through face to face communication and world class IT support.

Responsibilities

  • deliver high quality face to face IT support in the organisation as well as thorough follow-up afterwards
  • ensure that DC’s systems have a high uptime
  • daily support of PC’s, servers and networks
  • handle service request, incident, problems and change management
  • general support to and improvement of our current IT infrastructure and services
  • ensure documentation on existing systems and services are always up to date
  • participate in a 24/7 on call duty scheme

Qualifications

We expect that you:

  • have an exceptional understanding of customer service
  • have a relevant education  - e.g. graduated as an IT supporter
  • preferably, have at least 2 years of experience with IT
  • have experience in one or more of the following:
    • troubleshooting, end-user hardware/software, Office 365, Skype for Business, Active Directory, File Shares
  • have a natural interest in computers, infrastructure and support
  • have a good command of English, both written and oral
  • enjoy troubleshooting and fixing IT-related issues

Personal Skills

We expect that you:

  • want to and can make a difference for your stakeholders
  • are independent, active, efficient and dynamic
  • take responsibility and are willing to walk the extra mile
  • see opportunities where others see problems
  • take a positive view: No job too big, no job too small
  • live the DC values

We Offer

  • professional and personal challenges in an international environment
  • skilled colleagues who set the bar high
  • great career opportunities
  • office in the heart of Aarhus, Denmark’s second largest city
  • a job where no two days are the same
  • a company committed to creating value

JobStart & Type

  • As soon as possible. We will be screening candidates on an ongoing basis.
  • Full-time

Apply for
this job

Please have the following documents ready. It only takes 5 minutes to complete the form.

  • Application
  • CV
  • Exam papers
  • References
  • Picture

GET IN TOUCH

Mads Hald Christensen Manager, Head of Infrastructure & Support

If you would like to know more about this position, simply click on the button below for contact details.

CONTACT

You're welcome to call, mail, or use the form, to get in contact with

Mads Hald Christensen

T: +45 5060 8085

E: mcr@danskecommodities.com

THANK YOU FOR CONTACTING US! We will get back to you as soon as possible.

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